A process with a clear scope
Together we map the trigger, required information, decisions and handovers. We agree on the result and the steps your team should review.
MAKE TIME FOR REAL WORK
We connect the work between your tools. Start with one repetitive process, use AI where it helps, and keep your team involved where judgement matters.
Discuss your workflowConnect your CRM, email and everyday tools so your team spends less time moving information around.
Together we map the trigger, required information, decisions and handovers. We agree on the result and the steps your team should review.
Connect CRM records, email and workflow tools. Use AI for tasks such as preparing a draft, with rules for what can happen automatically.
Test real examples, failure cases and recovery steps. Your team gets a walkthrough and operating instructions, with support agreed to fit the scope.
AN EXAMPLE, MADE PRACTICAL
A team member opens a customer record, gathers context and copies details into an email.
An n8n workflow brings the relevant information together and prepares an Outlook draft for the team to review before sending.
Illustrative example · Examples draw on our own n8n, Twenty CRM and Outlook integration work. Each project is configured and tested for its own requirements.
YOUR WORKFLOW, CONNECTED
From a CRM update to a prepared email and a message to your team. Connect your everyday tools around the way you work.
Keep conversations and appointments in sync.
Keep the customer context in one place.
Connect the steps between your systems.
Bring updates to where your team works.
Choose one process and identify its trigger, owner and successful outcome.
Integrate the necessary tools and add AI only where it supports the task.
Check normal and exception cases with your team, then agree on operation and support.
A process owner, a few representative examples and appropriate access to the systems involved. We agree on permissions and review steps before enabling actions.
LET’S FIND YOUR STARTING POINT
Tell us where things get stuck. We’ll help you identify a practical next step.
We first assess your existing systems and their integration options. The aim is to connect useful workflows around the tools you already use.
Only if that action is explicitly part of the agreed workflow. A reviewable email draft is often a useful starting point.
Yes. The voice agent can capture a request; a connected workflow can then prepare CRM updates and follow-up steps. We scope the handover together.